Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will open. It includes exhaustive info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a huge variety of how-to video clips explaining how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you need, have a look at our extensive Frequently Asked Questions database, which includes questions asked by actual individuals and provides practical solutions. We periodically "revamp" our FAQ database with new Q&A's in an attempt to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of client support engineers available 24x7 and ready to help you with any query. Each trouble ticket you open will be answered in less than one hour (the average ticket response time being about 20 minutes), so you won't have to wait a long time to receive an answer to your question.